Professional Indemnity & Malpractice Insurance

The Australian Health Practitioner Regulation Agency (AHPRA) requires all registered psychologists to be covered by insurance in accordance with the standard for all health professionals. The Standards for Insurance for Health Professionals can be found at:

Members of ACPA can purchase professional indemnity & malpractice insurance from the Insurance House Group of Australia (IHG). This insurance is underwritten by Lloyds of London and is comparable to other larger insurers in scope.

For more information:  click-here-green-3 To purchase Insurance House Cover: click-here-green-3

Seeking Advice from Insurance House (IH)

  1. For any insurance claim or any incident that may arise that could be a claim you should always contact Insurance House on 1300 659 626 in the first instance – IH has lawyers on staff who handle these queries and where appropriate outsource to DLA to act on the member’s behalf.  The costs involved are all covered as part of your professional Indemnity Insurance.


  1. Free legal hotline –Please note the free legal hotline is set up as an advice line for essentially non insurance issues.  The free consultation therefore allows an initial discussion with a legal expert to discuss areas such as tenancy disputes with leases or other legal issues that may arise through the business.  We will provide additional information on this in due course. The legal hotline is not for issues covered by your professional indemnity insurance policy. 

If you are uncertain at anytime please contact Insurance House in the first instance on on 1300 659 626.


Complimentary Malpractice Insurance for Student and Associate Members


Insurance House Group offers complimentary AHPRA compliant Malpractice insurance (includes Professional indemnity, Public and Product liability) for ACPA Student and Associate Members.

To obtain the complimentary insurance you must be a Student Member of ACPA or an Associate Member of ACPA. If your membership of ACPA lapses, your free insurance also lapses.

For Student Members the insurance covers work undertaken on supervised placements and clinical research work within your degree, or undertaken outside your program of study with approval from the Psychology Board of Australia. Student Members need to be enrolled in a clinical Master’s degree, D.Psych, or a full-time clinical PhD and are not yet endorsed.

For Associate Members your insurance cover is continuous from your Student insurance on condition you have applied for Associate Membership once your clinical degree (Master’s degree or D. Psych) is complete, and you have applied for a Psychology Board of Australia Registrar program, or while you are undertaking a clinical Registrar program. Part-time clinical PhD students who are not endorsed and are undertaking a Registrar Program are also eligible.

In all cases, to be eligible for the complimentary insurance you must be supervised by a clinical psychologist with post-graduate qualifications in clinical psychology.

To apply for the complimentary ACPA/IHG insurance login to the ACPA website Member Forum where a button for the complimentary insurance is visible to Student and Associate Members. Click on the button and complete the form. Once you submit the form, your insurance with IHG will be confirmed.

Any Student or Associate Member of ACPA who is an existing IHG paying client is entitled to a refund from IHG.

The refund policy is a pro-rata return of the amount paid, however, IHG does not refund:
‐    any portion of the broker fee, and/or
‐    any amount owing for less than $25

Such Student or Associate Members simply need to request a cancellation of their current policy in writing. The two most important factors for these members to consider are:

Will I be lowering my policy limits?
Standard limits are $2m professional indemnity and $10m public liability

To apply for the complimentary insurance login to the Member Forum and the link to Obtain Complimentary Insurance is in the left hand sidebar. This link is only visible to Student and Associate Members of ACPA

ACPA receives no commission or financial incentive for its endorsement of the Insurance House Group. Before making any financial decision you should seek appropriate financial advice. ACPA accepts no liability or responsibility for the information provided on this site.

Insurance House Group

While ACPA receives no financial support from any insurance provider, we are pleased to confirm that our endorsed provider, the Insurance House Group, is fully compliant with AHPRA insurance requirements for registered psychologists.

To obtain a quote or apply for paid insurance as a Full Member of ACPA