Privacy Policy

The Australian Clinical Psychology Association (ACPA) regards member’s privacy as an important part of our relationship with our members. The following privacy policy applies to all ACPA members, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact the ACPA office by email:

Collection of Information

In order to use the ACPA website, we may require information from you to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to membership applications, renewals, membership category changes, support offered, accounts, member services, and correspondence, including email.
Any information collected by ACPA is collected directly from you. This may be via the telephone, email, mail, fax or directly through our website.

Use of Collected Information

Any details collected from ACPA members is required in order to provide you with membership of ACPA and its products and/or services, and a high level of customer service. Communications from you are recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We do not permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our services, you may correct, update, delete or deactivate it by accessing your account through the website and changing your Account, or by emailing us at


If you apply for ACPA membership, change your membership status, renew your membership with us, purchase a listing on the Find a Clinical Psychologist Directory or purchase another service from us, we will request certain personally identifiable information from you. You will be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.


ACPA uses personally identifiable information for essential communications, such as emails, accounts information, and critical membership details. We may also use this information for other purposes, including some broadcast emails to keep you informed of important information from the National Board of ACPA. If at any time a member wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

ACPA may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
ACPA does not share any information with third parties for any unknown or unrelated uses.


We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.


Links on the ACPA site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.


Our website uses Secured Sockets Layer (SSL) Version 3.0 – RSA Public Key 1024 Bits: this is represented by the gold padlock that appears on your browser. When SSL is being used the “http://” will change to “httpS://”. It means that all communications between your browser and our webservers are encrypted whilst in transit.