ACPA EVENT TERMS AND CONDITIONS
1. WHO AND WHAT DO THESE TERMS AND CONDITIONS APPLY TO?
1.1 Our terms and conditions apply to any person who acquires a ticket to attend an ACPA Event and you agree to them by acquiring a ticket or attending an ACPA Event.
1.2 If you purchase a ticket for someone else, you must inform them of the terms and conditions (including any updated terms and conditions notified to you).
2. WHAT TERMS AND CONDITIONS APPLY?
2.1 Our terms and conditions are made up of the terms and conditions set out here as well as any other terms and conditions notified to you from time to time, including on our website. This may include terms and conditions related to a specific Event.
2.2 For in-person events, the terms and conditions of the venue you are attending for the Event also apply. Please refer to the venue’s website for the venue terms and conditions and requirements.
2.3 These terms and conditions apply in addition to any rights or remedies that are available to you under any applicable laws, including the Australian Consumer Law.
3. WHAT ARE THE TICKETING REFUND CONDITIONS?
3.1 We will refund your tickets if:
a. You are no longer able to attend the event and request a refund before the ticket registration close date (found on the event flyer).
b. We issue you a ticket by mistake.
3.2 We will not refund your tickets if:
a. You are no longer able to attend the event but notify us after the ticket registration close date (found on the event flyer).
b. You no longer wish to attend the event but notify us after the ticket registration close date (found on the event flyer).
3.3 We will not refund tickets if you are not the person who first purchased the tickets, for change of mind, if these terms and conditions were breached (including the resale restriction), the tickets were resold or if the cause was outside our control.
3.4 All refunds will be made to the person who first purchased the tickets and, where practicable, using the form of payment originally used to purchase the tickets.